Terms and Conditions

By using this site, you agree to comply with the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions please refrain from using our site.

Agreement. 

This Agreement specifies the Terms and Conditions for access to, use of, and purchase from MelaGodImports.Com and all other sites, mobile sites, services, applications, platforms, and tools affiliated.

Shipping Policy.

MelaGod Imports are not liable for lost, stolen, or damaged packages once items have shipped from our warehouse. For further requests or information needed in reference to packages, please contact the shipping company with your contact information and tracking number. 

Please examine your package before signing or accepting it.

Refer To Shipping And Returns Page for more information about shipping.

Please read our Shipping Policy and Product Details about all items added to cart before making a purchase. Once orders are accepted, they are processed and changes cannot be made.

Returns And Exchanges

Due to the nature of our products and federal health regulations, all of our hair extensions are FINAL SALE. We DO NOT offer refunds on any of our hair. Please be sure to choose the correct lengths, textures, and origins PRIOR to checking out. If you believe that you have received defective merchandise, please contact us within 3 days of receiving your order and it is our sole discretion to determine fault and proper course of action. All Hair must be in its natural state meaning no dye, chemicals, alterations, washing, combing, brushing, or unravel and cutting of the weft (unused and unworn) in order for us to consider an exchange. Please keep in mind all sales are final once hair has been installed, worn, colored , washed, combed, brushed, unraveled, etc. Please be advised that a restocking fee may be charged if there's a situation where your order has been approved for return/exchange.

Our hair undergoes a strict quality control process to ensure that our customers receive only the best RAW TEMPLE hair the World has to offer. If you have any questions comments or concerns, contact MelaGod Imports customer care team directly at  MelaGodImportsLLC@gmail.com.

Any person or entity who interacts with the Site through the use of crawlers, robots, browsers, data mining or extraction tools, or other functionality, whether such functionality is installed or placed by such person or entity or a third party, is considered to be using the Site. If at any time you do not accept all of these Terms & Conditions, you must immediately stop using the Site.

This Agreement may be modified at any time by MelaGodImports.com upon posting of the modified agreement and customer confirms his, her, they/ them acceptance of the modifications or updates by continuing to use the Site. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time at MelaGodImports.com. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement.

Reserved Rights Information

    MelaGod Imports reserves the right to solely define and limit, refuse, and/or reject exchanges from customers at any time due to:

    • Potential fraudulent or criminal activity.
    • An irregular or excessive exchange history: regarding damage, missing items, etc,

    Similarly, we reserves the right to refuse service to any customer or entity, due to similar actions as noted above. 

    Order Cancellation

      All customers have up to 24 hours to cancel their order if items have not already been processed and shipped. Each cancelled order will be fully refunded along with the shipping charge, minus a $20 cancellation fee. The reason for a $20 cancellation charge is due to our payment processors charging us a transaction fee to not only accept your payment but to return your payment as well.

      Privacy. 

      Your visit to our Site is also governed by our Privacy Policy. Please review our Privacy Policy.

      Ownership.

       All content included on this Site is and shall continue to be the property of MelaGodImports.com or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

      Compliance with Laws. 

      You agree to comply with all applicable laws regarding your use of the Site. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

      Termination of Service. 

      MelaGodImports.com may terminate your use or right to access the site at any time, without notice, for conduct that we believe violates these terms and/or is harmful to other users of the site, to the business of the site’s Internet service provider, or to other information providers.

      Cookies. 

      Our web sites use “cookies,” that is, pieces of information that the computer hosting the site assigns to your computer browser when you access a site. Cookies help ensure a more accurate analysis of site usage. For example, our site may set a cookie on your browser that keeps you from needing to remember and enter a password more than once during a visit to the site. Whenever cookies are used, we will not collect personally identifiable information. 

      Copyright Agent. 

      The contents and the overall presentation, arrangement and selection thereof are the property of MelaGod imports and are protected by U.S. and international copyright laws.

      Disclaimer.

      By continuing the use of our site and resources, you are agreeing to all terms and conditions listed and acknowledged. 

      These terms and conditions are effective as of December 25, 2023.