Privacy Policy

While offering you top customer service and flawless imports, we ensure you that all information received is covered and protected by our privacy policy. Your privacy is extremely important to our company and we are here to inform you about all information collected and used throughout the process. 

We Appreciate Your Consent To Retaining Any Information Requested. When the below actions are taken, you are choosing to accept and consent to the terms of this policy, and the use of personal information in which you disclose.

  • Use of our website.
  • Email Submissions
  • Customer Portal Interaction
  • Brand Ambassador Requests
  • Social Media Channel Interactions
  • Personal Information and Inquiries
  • Ordering Products And Services
  • Subscribing To Our Website and Social Media Platforms
  • Non Verbal and Verbal Communication and Customer Interaction
If you wish to not consent to this privacy policy, please do not further any attempts that goes against the above listed.

 

Information Collected include but is not limited to the below. All information, verbally and non-verbally, collected are documented and stored according to your contact information.

  • Contact Information ( Name, Phone Number, Address, and/or Email Address)
  • Payee Information (Bank Card Numbers, Other Payment Methods, Requested Signatures and Proof of Identity)
  • All information provided when using our website (Subscription Pop Ups, Email Submission Forms, Order Forms, etc.)
  • Usernames and Passwords
  • Purchase History
  • Reviews and Concerns

All information is collected when using our site. Information could include: your IP address (unique identifier of your device); type of device (smartphone, smart television, tablet, pc, etc.); browser (e.g., Chrome, Internet Explorer, Safari, Firefox, Android Browser); operating system (e.g., Windows Phone, OS X, iOS, Windows, Android, Linux); time-zone; browser plug-ins; web-page you came from; cookies, log-in/logout history; page response times; download error; pages and parts of pages you visit; your inquiries, searches and other actions in our site; registrations for accounts, forums etc.; settings; products and services you view; length of visit to our site and pages; page interaction information (such as scrolling, keys pressed, mouse clicks, touches, and mouse-overs). This could be retained and used with reference to you or aggregated with data from others for analytic purposes.

 

Information obtained will be used and not limited to the below.

  • Keeping track of all business activity.
  • Customer Interaction in reference to reviews, feedback, requests, product update, special offers.
  • Verbal and Non Verbal contact.
  • Transmitting payment information for orders.
  • Responding to any legal requests or documents to establish or exercise our legal rights or defend against illegal and legal claims. 
  • Share information in order to investigate, prevent, or take action regarding actual, suspected, conceivable or potential fraud or other illegal activity, potential threats to safety, violations of MelaGod Imports terms of use, or as otherwise required or allowed by law;
  • Display targeted advertisements and links.

Consenting to the information as stated above may involve the information passing through and being recorded and retained by various service providers along electronic, digital, and other transmission channels if needed.

Equipment or data could be accessed unlawfully, or otherwise, without our or your consent.  Your personal information could be accessed by persons engaged in unlawful or un consented access and they could transfer your information to others. It is not our policy to allow such access. But we recognize, and you must recognize, these risks. By providing us information you accept these risks.

Opt-Out of Future Information Sharing. 

Other information you provide to us or that we obtain from third parties will not be voluntarily and you may notify using our contact form at time of opt out requests.

Fraud Protection Security.

  • Billing Address and credit card information must match your credit card statement.
  • Credit or Debit Card digit numbers, expiration dates, or CVC codes will not be stored on our site.
  • Our credit card processor uses an advanced adaptive learning system that evaluates each payment’s risk level in real-time. It uses hundreds of signals about each payment and taps into data across our network of 100,000+ businesses to predict whether a payment is likely to be fraudulent. The machine learning system is flexible and responsive, continuously learns from new customer behaviors and transaction features, and incorporates feedback from you whenever payments are indicated as fraudulent.

Disclaimer.

MelaGod Imports LLC can not assure an absolute security of your personal information or that this policy can or will always be adhered to. The above policy is for informational purposes about our customer privacy and protection being top priority. Our company shall not be liable for loss, injury or damage arising from or relating to disclosure or misuse of your information or our products purchased by you. By contacting us, and ordering our products, you are consenting to all of the above.

Changes to Policy. 

If our Privacy Policy or procedures change, we will post the change to our website. Any changes will be effective immediately on being posted, unless otherwise stated in the change.

Effective Date. 

This Privacy Policy is effective as of December 25, 2023.